We have created editable electronic files to help you with the implementation of winning strategies. Most Excel files include multiple sheets, including the English and French versions.
New! The User Handbook for the Implementation of the Winning Strategies for Serving Francophones. This handbook presents all six strategies and best practices to help you get started. Download a copy of the handbook (PDF).
Strategy: Promote awareness
Strategy: Identify employees with French-language skills
- Self-assessment of French language skills (Excel)
- Sample of bilingual electronic signature (Word)
- Printable identifications (Word)
Strategy: Identify francophones
Strategy: Identify a champion
Strategy: Promote organizational awareness
- Online training The Active Offer of French Language Health Services: Why it matters and How to Put It Into Practice
- Sample policy statements (Word)
- Winning Strategies performance indicators (Word)
Strategy: Identify employees with French-language skills
- Self-assessment of French language skills (Excel)
- Sample of bilingual electronic signature (Word)
- Printable identifications (Word)
- Sample policy statements (Word)
- Winning Strategies performance indicators (Word)
Strategy: Identify francophones
- Questions to determine clients linguistic identity (Word)
- Sample policy statements (Word)
- Winning Strategies performance indicators (Word)
Strategy: Match and refer francophones